9:40, fee earners in meetings
A conveyancing enquiry gets a reply in minutes, three qualifying questions and a fixed-fee quote before 10:30. The next firm replies at 4pm.
77Labs/For solicitors & legal
Consultations booked, intake done, quotes followed up. Before the client calls the next firm.
A conveyancing or family-law enquiry contacts three firms and instructs the one that replies. Autopilot answers in minutes, qualifies the matter, books the consultation, collects the intake form, and follows up the fee quote until they instruct or say no.
From £99/month · Full setup, built with you · No long contract
A day with Autopilot
What happens while you're working.
13:00, quote day 3
A text asks if they have questions about the quote. They ask about timescales, you answer in two lines, they instruct that afternoon.
Day before the consultation
The reminder goes with the intake form link. The client arrives with the form done and ID uploaded, and the 30-minute consultation is spent on advice, not admin.
9:40Enquiry answered, matter qualified
10:22Fixed-fee quote sent
Day 3Quote follow-up text, then day 10, then a call prompt
Day beforeConsultation reminder with intake form
CompletionReview request and will / LPA cross-offer
The platform
The five stages, mapped to solicitors & legal.
01
Capture
Website form, Google profile, missed-call text-back and referral links into one pipeline, answered in minutes
02
Follow-up
Fee quotes chased on day 3 and day 10, then a call prompt; "Waiting" stage for "once we've had an offer accepted"
03
Consult & intake
Consultation booking per fee earner, intake and ID forms sent on booking, reminders
04
Reviews
Review request at completion, routed so complaints reach the partner first
05
Cross-sell & referrals
Will and LPA offers after conveyancing, annual review for business clients, referral links
Growth playbook
The Solicitors & legal Growth Playbook
Five plays that grow an solicitors & legal business. All of them already built into Autopilot.
You don't have to build any of this. Every play comes pre-configured in Autopilot, and on the onboarding call we switch it on with you.
01
Quote conveyancing in an hour, not a day
Conveyancing is chosen on price and speed of reply, in that order. The text-back asks the three questions you need (prices, tenure, mortgage) and your fixed-fee quote goes the same morning with a link to instruct. Family and private-client matters get a consultation slot instead. Either way, the client hears from you first.
- Qualifying questions in the first reply
- Fixed-fee conveyancing quote the same morning
- Consultation slots for advice matters
02
Follow up the quote without pressure
Clients compare quotes slowly. A short text on day 3 asking if anything needs explaining, a nudge on day 10, then a prompt for the fee earner to call. "Once the offer is accepted" goes to Waiting with a date. You instruct more matters without anyone in the office chasing.
- Day 3 and day 10 texts, then a call prompt
- "Waiting" stage with a reminder date
- Quote link that shows when it was opened
03
Intake done before the consultation
A 30-minute consultation spent collecting names and addresses is a wasted consultation. The intake form and ID request go out on booking, the reminder the day before carries the link again, and the fee earner sees the completed form before the client sits down. Advice starts at minute one.
- Intake and ID forms sent on booking
- Reminder the day before with the form link
- Fee earner sees completed intake before the meeting
04
Reviews at completion, complaints to the partner
Completion day is the happiest day of a conveyancing matter. The review request goes that evening with a direct link to Google. Anything less than satisfied is routed to the supervising partner first, so problems are handled privately and the public record stays five stars.
- Review request on completion day
- Complaints routed to the partner first
- AI-drafted reply to every review
05
The will after the house
Every completed purchase is a client who needs a will and a lasting power of attorney. A message two weeks after completion with a fixed fee and a booking link converts a surprising number. Business clients get an annual review invitation. Your past clients become your most reliable source of new matters.
- Will and LPA offer two weeks after completion
- Annual review invitation for business clients
- Referral link for every happy client
Run the whole playbook without hiring a marketer.
Everything above is included in one flat-price platform. Switch it on yourself with the help centre, or have us build it for you.
Who it's for
Questions from solicitors & legal
Does it replace our case management system?
No. Matters, documents and compliance stay in your case management. Autopilot handles enquiries, quotes, consultations, intake collection, follow-up and reviews.
Is it compliant with SRA transparency rules on pricing?
The quote templates show the fee and reference disbursements; the wording is yours to approve. We give you a sensible starting point, your firm remains responsible for compliance.
Can it collect ID for AML checks?
It collects the documents through secure upload links and flags the matter as ready for your conflict and AML check. Verification itself stays with your usual provider.
Can each fee earner have their own diary?
Yes. Consultations are booked per fee earner and department, and each sees their own pipeline in the app.
We're a small high-street firm. Is this for us?
Yes. The system is built for small practices where the fee earners are also the receptionists. Take Off at £99 covers the enquiry, quote and intake automations.
Who it's for
Made for solicitors & legal
- Qualifying questions and same-morning conveyancing quotes
- Quote follow-up with a Waiting stage
- Intake and ID forms completed before the consultation
- Reviews routed to the partner first
- Will and LPA cross-offers after completion
Who it's for
Built for your trade
Same platform, tuned to the way your trade sells.
See it set up for solicitors & legal.
Answer 9 quick questions and get the plan that fits. No form, no sales call unless you want one.