01
Rebooking reminders
Set how often each service needs doing. Autopilot reminds the customer at the right time, whether that is 6 weeks or 16 months.
- Reminders per service
- Any interval you choose
- Booking link in every reminder
The cheapest job is the one you have already done.
Your old customers already trust you. Autopilot reminds them when it is time again, sends seasonal offers and wakes up the list that has been sitting in a spreadsheet for years.
Autopilot
Win-back is everything that brings a past customer back: reminders when the job is due again, seasonal campaigns and one-off texts to people you have not seen in a while. It costs nothing in ads and usually books faster than new leads.
02
Seasonal campaigns
Spring cleans, autumn gutters, Christmas slots. Campaigns that run every year on their own, to the customers who fit.
- Ready-made seasonal campaigns
- Run every year automatically
- Sent only to the right customers
03
Wake up your old list
Import the customers from your old spreadsheet or system and send a friendly text. It is often the quickest money a business can make.
- Import from a spreadsheet
- Bulk text and email campaigns
- Replies land in your inbox
04
Sell the next service
Did a roof? Offer gutters. Cleaned the carpets? Offer the sofa. Cross-sell messages go to the customers who are most likely to say yes.
- Tags and smart lists
- Cross-sell campaigns
- Discount codes and offers
How it works
Win-back in four steps.
1
Bring your list in
Import old customers on day one.
2
Set the timings
How often each service is due.
3
Campaigns run
Reminders and seasonal offers go out.
4
Replies become jobs
Straight into the inbox and diary.
What is included
Everything in Win-back.
Most of this is in every plan, and some extras depend on the plan you choose. We build it and switch it on with you during your setup.
Rebooking remindersSeasonal campaignsBulk text campaignsEmail campaignsDrag-and-drop email builderContact importDuplicate mergeTags and smart listsCross-sell campaignsDiscount codesReferral trackingCampaign reports
Built for your business
See it set up for your industry.
Questions
Win-back FAQ
Can I message customers I already have?
Yes, people who have used your business before can be contacted about similar services, as long as you give them an easy way to opt out. Autopilot adds that for you.
How do I bring my old customers in?
Export them from your old system or spreadsheet as a CSV file and import it. We can help with this on the onboarding call.
Will I annoy people?
Not if the timing is right. A reminder when the job is actually due again is a service, not spam.
Put win-back on Autopilot.
Answer a few quick questions and get the plan that fits. Or book a call and we will show you.