20:50, portal lead
A valuation request lands from Rightmove. Autopilot replies in seconds with two slots and books Saturday. Two other agents reply tomorrow lunchtime.
77Labs/For estate & letting agents
Speed-to-lead wins the valuation. Follow-up wins the instruction.
A valuation request answered in two minutes gets the appointment; answered in two hours, the vendor has booked two other agents. Autopilot replies instantly, books the valuation, confirms every viewing, collects feedback, and nurtures the landlord who said "maybe next year".
From £99/month · Full setup, built with you · No long contract
A day with Autopilot
What happens while you're working.
9:00, viewing day
Every viewer has confirmed from last night's text. The vendor has been told who's coming and when. No empty doorsteps.
"Not yet", month 3
A vendor you valued in spring gets a text about a similar house on their street that just sold. They reply "ok, let's talk". You never had to remember.
20:50Portal lead answered, valuation slots offered
20:53Valuation booked, valuer notified
Day beforeViewing confirmations to viewers and vendor
Day afterViewing feedback request, summary to the vendor
MonthlyNurture text to "not yet" vendors and landlords
The platform
The five stages, mapped to estate & letting agents.
01
Capture
Portal leads, website valuation form, missed-call text-back and board enquiries into one pipeline, answered in seconds
02
Follow-up
Post-valuation texts on day 2 and day 7, then a call prompt; monthly nurture for "not yet" vendors
03
Book & remind
Valuation and viewing booking per negotiator, confirmations to viewers and vendors
04
Reviews
Review request at exchange or move-in, from the vendor, buyer and tenant
05
Landlords & win-back
Landlord nurture, tenancy renewal reminders, anniversary texts to past vendors
Growth playbook
The Estate & letting agents Growth Playbook
Five plays that grow an estate & letting agents business. All of them already built into Autopilot.
You don't have to build any of this. Every play comes pre-configured in Autopilot, and on the onboarding call we switch it on with you.
01
Book the valuation before the other agents wake up
Vendors request valuations from three agents at once, usually in the evening. The agent who replies first and offers a slot is the one they meet first, and the first agent through the door wins more instructions. Autopilot replies in seconds, books it, and tells your valuer.
- Instant reply with two valuation slots
- Valuer notified with the property details
- Reminder the day before to the vendor
02
Follow up the valuation for months, not days
Most valuations don't instruct that week. A thank-you with the valuation report on day 1, a check-in on day 7, then a monthly nurture: a similar sale on their street, a market update, a buyer looking for their type of house. When they're ready, you're the agent who kept in touch without being pushy.
- Valuation report and thank-you on day 1
- Day 7 check-in, then a call prompt
- Monthly nurture with local sales and market updates
03
Viewings confirmed, feedback collected
A no-show viewer wastes the vendor's Saturday and your negotiator's. Confirmation texts the night before with confirm or reschedule, the vendor told who's coming, and a feedback request to every viewer the next morning. The vendor gets a summary without anyone ringing round.
- Viewing confirmations with confirm / reschedule
- Vendor told who's coming and when
- Feedback request the morning after, summarised for the vendor
04
Reviews from vendors, buyers and tenants
Exchange day and move-in day are the two happiest days in the process. The review request goes to the vendor at exchange and the buyer or tenant at move-in, with a direct link to Google. Vendors choose agents on reviews; make sure every completed sale produces two.
- Review request at exchange and at move-in
- Complaints routed to the branch manager first
- AI-drafted reply to every review
05
Nurture the landlord until they switch
Landlords move agents at renewal time, when something has gone wrong. Store each landlord's tenancy end dates and send a helpful text four months before: a rent review, a compliance reminder, an offer of a free management comparison. You're the agent they already know when the current one slips up.
- Landlord nurture with compliance and rent-review reminders
- Tenancy renewal reminders four months out
- Anniversary text to past vendors: "how's the new place?"
Run the whole playbook without hiring a marketer.
Everything above is included in one flat-price platform. Switch it on yourself with the help centre, or have us build it for you.
Who it's for
Questions from estate & letting agents
Does it replace our agency software?
No. Listings, portals and property management stay where they are. Autopilot handles lead response, booking, follow-up, viewing confirmations, feedback, reviews and nurture.
Can it take portal leads automatically?
Yes. Rightmove, Zoopla and OnTheMarket lead emails are parsed into the pipeline and answered in seconds.
Can each negotiator have their own diary?
Yes. Valuations and viewings are booked per negotiator or valuer, and each sees their own pipeline in the app.
What about lettings and landlords?
Landlords get their own stages, nurture and renewal reminders; tenants get viewing confirmations and move-in review requests.
We're a one-branch independent. Is this for us?
Exactly. It gives a one-branch agent the speed and follow-up of a corporate call centre without hiring one.
Who it's for
Made for estate & letting agents
- Instant valuation booking from portal leads
- Post-valuation follow-up and monthly nurture
- Viewing confirmations and next-day feedback
- Reviews from vendors, buyers and tenants
- Landlord nurture and renewal reminders
Who it's for
Built for your trade
Same platform, tuned to the way your trade sells.
See it set up for estate & letting agents.
Answer 9 quick questions and get the plan that fits. No form, no sales call unless you want one.