01
An answer in minutes, not tomorrow
Every new lead gets a text and an email straight away, written in your words, with what happens next.
- Instant text and email to new leads
- Different replies for different services
- Sent from your business number
Reply in minutes. Follow up until they say yes.
Most jobs are lost because nobody answered fast enough or nobody chased. Autopilot replies to every new lead straight away and keeps following up by text and email, so you never have to remember who to ring.
Autopilot
Follow-up is everything between the first enquiry and the booking: the instant reply, the reminders, the gentle nudges and the moment you need to pick up the phone. Autopilot runs it in the background and stops the moment the customer replies.
02
Follow-ups that chase for you
Day 3, day 15, day 90. Autopilot keeps nudging until the customer answers, then stops on its own and tells you.
- Follow-up sequences by text and email
- Stops automatically when they reply
- A lead stays alive for months, not days
03
A pipeline you can see
Every lead in a column: new, quoted, booked, won or lost. Drag a card to move it, see what each job is worth, and see what is waiting on you.
- Visual pipeline from enquiry to job
- Job value on every card
- Lost-reason tracking
04
One inbox for every message
Texts, emails, calls, Messenger, Instagram and website chat in one thread per customer. Reply from the computer or the app.
- Unified inbox
- Saved replies for common questions
- WhatsApp as an add-on (included from Cruise)
05
Alerts when it needs you
When a customer asks something only you can answer, or a hot lead goes quiet, you get a notification and a task instead of an inbox to dig through.
- Push notifications on your phone
- Tasks and reminders on any contact
- “Waiting” stage that pauses the chase
How it works
Follow-up in four steps.
1
A lead arrives
From any channel in Capture.
2
Instant reply
Text and email within minutes.
3
The chase runs
Nudges on set days until they answer.
4
You step in
Only when a human is needed.
What is included
Everything in Follow-up.
Most of this is in every plan, and some extras depend on the plan you choose. We build it and switch it on with you during your setup.
Instant text and email repliesFollow-up sequencesVisual sales pipelineUnified inboxSaved repliesScheduled messagesWorkflow builderIf/then branchesWait stepsTasks and remindersPush notificationsLead assignmentEmail campaignsBulk textWhatsApp (add-on)Mobile app
Built for your business
See it set up for your industry.
Questions
Follow-up FAQ
Will customers know it is automatic?
The messages are written in your words and sent from your business number. Most customers simply see a business that replies quickly.
What if the customer replies?
The automatic chase stops and the conversation lands in your inbox. You, or Archi if you switch it on, carry on from there.
Can I change the messages and the timing?
Yes. Every message and every wait step can be edited, and you can have different sequences for different services.
Is this the same as nurture?
Yes. Some systems call it nurture. We call it follow-up, because that is what it does.
Put follow-up on Autopilot.
Answer a few quick questions and get the plan that fits. Or book a call and we will show you.