8:15, first job of the day
Someone fills in the quote form on your website. The price lands in their inbox and their texts before you've unloaded the machine, with two slots to pick from.
77Labs/For carpet & upholstery cleaning
Quote in minutes. Book in a tap. Rebooked in 16 months, automatically.
Carpet cleaning is the easiest trade in the world to price and the easiest to forget. Autopilot sends the price while they're still on your website, books the slot, reminds them the day before, asks for the review, and brings them back when the carpets need doing again.
From £99/month · Full setup, built with you · No long contract
A day with Autopilot
What happens while you're working.
12:40, between jobs
A quote from Monday hasn't been answered. Autopilot sends a short nudge. They reply "yes, Thursday" and the slot books itself.
16 months later
Mrs Patel gets a text: "it's about time for the carpets again". She taps the link and rebooks in under a minute. You did nothing.
8:15Website quote form arrives, price sent instantly
8:16Two booking slots offered by text
12:40Day 3 nudge goes to an unanswered quote
17:05Review request after the job
+16 moRebook reminder brings the customer back
The platform
The five stages, mapped to carpet & upholstery cleaning.
01
Capture
Website quote form with instant price, missed-call text-back, Facebook and Google ads straight into the CRM
02
Follow-up
Nudge on day 3 and day 10, stops the moment they reply or book
03
Quote & book
Price from room count and items, booking calendar, reminder the day before
04
Reviews
Google review request the same evening, while the carpets are still drying
05
Win-back
16-month rebook reminder, spring clean campaign, "we're on your street" texts
Growth playbook
The Carpet & upholstery cleaning Growth Playbook
Five plays that grow an carpet & upholstery cleaning business. All of them already built into Autopilot.
You don't have to build any of this. Every play comes pre-configured in Autopilot, and on the onboarding call we switch it on with you.
01
Price it on the spot
Carpet cleaning can be priced from a form: rooms, stairs, sofas, rugs. Customers who get a price in two minutes book with you; customers who are told "we'll call you back" ring the next company. Put the price list behind a quote form, let Autopilot do the sum, and send it by text and email with two slots to choose from.
- Instant price from rooms and items, no call needed
- Two booking slots inside the quote
- Missed-call text-back for the ones who still ring
02
Fill the gaps in the diary
A van that drives across town for one lounge loses money. When a job is booked, Autopilot texts past customers on the same street or postcode: "we're in your area on Thursday, £20 off if you book the slot before". It fills the gap next to a job you already have and makes the day pay.
- "We're on your street" text to nearby past customers
- Discount only for the empty slot, never the whole price list
- Booking link that shows the one slot you want filled
03
Turn fresh carpets into reviews
Ask the same evening, while the room still smells clean and the carpets are drying. The request goes out automatically when the job is marked done, with a direct link to the Google form. Our own carpet cleaning business collected hundreds of reviews this way, without anyone remembering to ask.
- Review request the evening of the job
- Unhappy customers go to your phone first, not to Google
- AI-drafted reply to every review, you just approve
04
Bring them back in 16 months
The most profitable carpet job is the repeat one: no ad spend, no quote, no haggling. Most customers mean to rebook and simply forget. Autopilot sends a reminder 16 months after every job, with a link to the same price and a slot to pick. It is the single automation that turned our one-off customers into customers for life.
- Automatic rebook reminder at 16 months
- Same price, one-tap booking link
- Second nudge a month later if they haven't booked
05
Own the spring clean
Twice a year the whole country wants clean carpets at once: spring, and the run-up to Christmas. A seasonal campaign to your whole list, two weeks before the rush, books the diary before your competitors have printed their leaflets. One campaign, two weeks of work.
- Spring and pre-Christmas campaigns, scheduled for you
- Upholstery add-on offer in the same message
- Early-bird slots for the customers who book first
Run the whole playbook without hiring a marketer.
Everything above is included in one flat-price platform. Switch it on yourself with the help centre, or have us build it for you.
Who it's for
Questions from carpet & upholstery cleaning
Can it really price a job without me?
For most domestic jobs, yes: rooms, stairs, sofas and rugs are a price list. You set the prices once, the form does the sum. Anything unusual (commercial, heavy staining, leather) is flagged for you to quote by hand.
What if they ring instead of filling in the form?
If you can't answer, the missed-call text-back replies within seconds with a link to the quote form. On plans with Archi, the AI assistant answers the call, gives the price and books the slot.
Will customers find the rebook reminder annoying?
One text after 16 months, from the company that cleaned their carpets, with the price they paid last time. Most customers thank you for reminding them. It is a service, not a sales blast.
Does it handle end-of-tenancy and landlords?
Yes. Landlords and agents are tagged separately, get their own follow-up, and can book repeat cleans for several properties from one link.
Can I run it with just me and a van?
That's who it's built for. One person, one phone, a diary that fills itself. The mobile app shows every enquiry and booking in your pocket.
Who it's for
Made for carpet & upholstery cleaning
- Instant price from rooms and items
- Two booking slots inside every quote
- Review request the evening of the job
- 16-month rebook reminder
- Spring and pre-Christmas campaigns
Who it's for
Built for your trade
Same platform, tuned to the way your trade sells.
See it set up for carpet & upholstery cleaning.
Answer 9 quick questions and get the plan that fits. No form, no sales call unless you want one.