8:10, in a loft
A tripping RCD rings while your hands are full. The text-back sorts it as a fault, books the afternoon and pings you. The customer isn't ringing the next sparky on Google.
77Labs/For electricians
Every missed call texted back in seconds. Every quote followed up until it's booked.
You're in a loft with the power off. Autopilot replies to the missed call, finds out if it's a fault, a job or a certificate, books the visit, chases the rewire quote, and reminds every landlord when their EICR is due.
From £99/month · Full setup, built with you · No long contract
A day with Autopilot
What happens while you're working.
13:00, quote day 3
The £4,800 rewire quote is unanswered. A short text asks if they have questions. They do, you call that evening, it's booked for next month.
11 months on
The letting agent gets a reminder that four EICRs expire next month, with a link to book the visits. Four certificates, zero chasing.
8:10Missed call, text-back asks fault / job / certificate
8:12Fault visit booked for this afternoon
13:00Day 3 follow-up on a rewire quote
17:40Invoice, certificate and review request after the job
+11 moEICR reminder to the landlord
The platform
The five stages, mapped to electricians.
01
Capture
Missed-call text-back that sorts fault / job / certificate, website form, Checkatrade and Google ads into one pipeline
02
Follow-up
Rewire, consumer unit and EV charger quotes chased on day 3 and day 10, then a call prompt
03
Book & remind
Same-day fault slots, planned jobs, reminder the day before
04
Reviews
Review request the evening of the job, with the certificate and invoice
05
Win-back
EICR and PAT reminders, landlord portfolios, EV charger and smoke alarm campaigns
Growth playbook
The Electricians Growth Playbook
Five plays that grow an electricians business. All of them already built into Autopilot.
You don't have to build any of this. Every play comes pre-configured in Autopilot, and on the onboarding call we switch it on with you.
01
Sort the call before you're off the ladder
Faults, quotes and certificates all ring the same phone. The text-back asks which one it is and routes it: faults get a same-day slot, quotes get a survey booking, certificates get a date. You see a sorted list, not a voicemail.
- "Fault, job or certificate?" in the first text
- Same-day slots for faults, surveys for quotes
- Job type and postcode tagged automatically
02
Win the landlord portfolio
One letting agent is twenty EICRs a year. Tag the agent, log every certificate date, and Autopilot reminds them a month before each one expires with a link to book. You become the electrician who never lets a certificate lapse, which is the only thing an agent cares about.
- Certificate expiry logged per property
- Reminder to the agent a month before, with booking link
- Portfolio view: every property, every date
03
Follow up the big quotes
Rewires, consumer units and EV chargers get compared. The customer who hears from you on day 3 and day 10 books with you more often than the one who hears nothing. Autopilot sends the texts and prompts you to call; you only pick up the phone when there's a conversation to have.
- Day 3 and day 10 texts, then a call prompt
- Grant or scheme line in the EV charger follow-up
- "Waiting" stage for "after the kitchen is done"
04
Certificates, invoice and review in one text
When the job is done, one message carries the certificate, the invoice link and the review request. The customer pays, files the paperwork and leaves the review from the same screen. Nothing to post, nothing to chase.
- Certificate, invoice and review link in one message
- Card payment on the day
- AI-drafted reply to every review
05
Sell the next job to the customers you have
Smoke alarms need replacing every ten years. EV chargers are a campaign to every homeowner you've wired. A yearly "safety check" text and one seasonal campaign keep your list working for you while you're on the tools.
- Smoke alarm and consumer unit age reminders
- EV charger campaign to past domestic customers
- Referral link for the neighbour who asks
Run the whole playbook without hiring a marketer.
Everything above is included in one flat-price platform. Switch it on yourself with the help centre, or have us build it for you.
Who it's for
Questions from electricians
Will it give electrical advice to customers?
Only what you approve in the templates, such as "switch off at the consumer unit if you smell burning". It sorts and books; the diagnosis is yours.
Can it manage certificates for letting agents?
Yes. Every property has its certificate dates, the agent gets a reminder a month before expiry, and you see the whole portfolio in one view.
Does it work with my certification software?
Autopilot handles the enquiry, booking, follow-up, payment and review. You attach the certificate from your usual software to the completion message.
What about out-of-hours calls?
On plans with Archi, the AI answers, explains your call-out terms, books the first morning slot and texts you a summary. Genuine emergencies are flagged so you can call back.
We're a small firm with two vans. Does it scale?
Users are included in every plan. Each electrician sees their own jobs in the app and faults can be assigned to whoever is closest.
Who it's for
Made for electricians
- Text-back that sorts fault / job / certificate
- Landlord portfolio with EICR reminders
- Rewire and EV charger quote follow-up
- Certificate, invoice and review in one message
- Smoke alarm and EV charger campaigns
Who it's for
Built for your trade
Same platform, tuned to the way your trade sells.
See it set up for electricians.
Answer 9 quick questions and get the plan that fits. No form, no sales call unless you want one.